Return & Refund & Exchange Policy

We want you to be thrilled with your new purchases at Raydlinxshop. However, if you want to return an item, we're here to help.

We now conduct the 30 day zero risk purchase policy at Raydlinxshop.

Return Policy
You have 30 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Your item must be in the original packaging.

Return Process
1. Please Send an Email to info@raydlinxshop.com titled with Return + Your Order Number. Please specify the reason of your return.

2. Our customer service team will reply to you in 24 hours.

3. Once we get your confirmation, we will send you a shipping label if you qualify for the free return policy, or you may need to return it yourself if you do not. Please carefully package our product in original condition.

4. Once the package got returned to our warehouse in US, we will check the condition of the product and restock the item.

5. Once all the above steps completes, we will start the refund process.

6. You will receive your refund in your purchasing card/Paypal within 3-5 days.

Refund Policy
1. If you return within 30 days, we will issue full refund including standard shipping cost (Excludes expedited shipping). If you return after 30 days of you placing orders, we will issue refund for the product but you will have to cover the shipping cost.

2. You will receive your refund in your purchasing card/Paypal once we receive the goods at warehouse within 3-5 days.

Exchange Policy
1. You have 30 calendar days to exchange an item from the date you received it.

2. Please Send an Email to info@raydlinxshop.com titled with Exchange + Your Order Number. Please specify the reason of your exchange.

3. Our customer service team will reply to you in 24 hours.

4. Once we get your confirmation, we will send you a shipping label if you qualify for the free exchange policy, or you may need to return it yourself if you do not. Please carefully package our product in original condition and put the label on package.

5. Once the package got returned to our warehouse in US, we will check the condition of the product and restock the item.

6. Once all the above steps completes, we will ship out the replacement package.

7. We cover all the shipping & restocking fee incurred during exchange.

Note: Only regular priced items may be refunded/returned, unfortunately, sale items cannot be refunded.