FAQs

We send emails as your order is updated. Also, you may log in to your account to see the status of your order.

Expedited shipping: 3-7 business days, 5-15 business days for standard shipping, from the time the item is processed in our shipping system.

If you no longer have your Raydlinx receipt email, please feel free to contact us either info@raydlinxshop.com and we will be happy to send you a receipt.

Once your order is processed you will receive an email confirmation with your order number. Click here to check the status.

Coupons and promotions can be applied during checkout. Some of our codes are available for in-store or online use only. Be sure to check the offer details to verify the terms and conditions.

We are able to accept: Visa, Mastercard, Discover and American Express. Paypal, Apple Pay, Google Pay, Shop Pay. We do not accept checks, money orders, or cash for online purchases.

We respond to e-mail quickly, in the order received. We kindly ask you to allow sufficient time for our Customer Service team to properly investigate your inquiry so that they may best assist you.

We do not offer local pick-up. All orders must be placed online via our website, and will ship to you directly from our warehouse.

We are an online retailer and do not have retail store fronts.

We are located in Denver, Colorado (United States). Most of the orders ship from warehouses in Texas or New Jersey. Part of the orders ship from China.

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